What to do if there is a fire in your high rise accommodation  


If there is a fire in your high rise accommodation follow this advice: 

If there is a fire inside your flat:

o you should alert all the people in your flat to leave;

o close all doors behind you including the front door;

o follow your escape plan if you have one;

o if there is lots of smoke, crawl along the floor where the air should be clearer;

o ALWAYS use the nearest stairs DO NOT use the lift and;

o call 999 as soon as you are in a safe place well away from the building.

If there is a fire elsewhere in the building:

o the structure of your flat – walls, floors, doors – are designed to give you a minimum of 30-60 minutes’ protection from a fire;

o this means you are usually safer to stay in your flat unless the heat or smoke from the fire is affecting you;

o immediately call 999 and advise the fire service where in the building you are;

o close your doors and windows;

o stay there unless told to leave by the emergency services.

If it is too dangerous to follow your escape route because the stairs and hallways are filled with smoke, ring 999 and stay inside the safest room. Keep the door closed and use towels or bedding at the bottom of the door to block the smoke.

If you don’t know what is on the other side of a closed door touch it with the back of your hand to feel for heat – if the door is hot stay where they are and make yourself as safe as possible.

If you're trapped, go to the balcony - but don’t think about jumping. Wait for the fire and rescue service. We don’t recommend that you use a rope or ladder as the structure of your flat is designed to hold back a fire for up to an hour and you are more likely to be injured attempting to use a ladder or rope.

Follow advice from the emergency services – this is vitally important as different situations may require different courses of action.

In the event of a fire, never assume that someone else has called 999. Make sure your neighbours know about the fire. Bang on their doors on your way out.

This advice is for high rise buildings. If you are in a house and there is a fire get out, stay out and call 999.

If you are concerned about a resident who you believe is at greater risk of fire, for example, is elderly or has a mobility issue, they can find information to help them assess and deal with their home fire safety risks on our website.