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Safety Advice for Deaf / Hearing Impaired People 


There is a British Sign Language (BSL) video on YouTube that provides advice on a range f measures that can be taken to reduce fire risks in the home. It takes you through general fire safety advice and specialist information such as smoke alarms for those hard of hearing. Click here to see it:

Alarms for the Hearing Impaired

If you, or someone you know, has difficulty hearing, there are special smoke alarms to warn you if there's a fire and give you time to get out safely. They use flashing lights as well as an audible alarm and include a vibrating pad to alert you if you are in bed asleep. If you require one of these alarms and live in Bedfordshire please email us at 

Welcome to the emergencySMS Service

The emergencySMS service allows deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard.

Simply by sending an SMS message to 999 you can call for help and the emergency services will be able to reply to you.

You will need to register your mobile phone before using the emergencySMS service, click on the Registering your phone link above for more information.

Click here to download the emergencySMS leaflet (.PDF).