How we use your information
How we use your information depends on which of our services you have used. For example we may use your information to:
• Record and evaluate our work
• Investigate fires and incidents
• Deliver and manage our safety courses and youth activities
• Provide staff development
• Help you contact other services
• Offer relevant safety services.
Sharing your information
We have a responsibility to promote social wellbeing. To do this we often need to work with other authorities. To ensure you receive the relevant services we may need to share your personal and sensitive information with other authorities and partners such as:
• Health Service
• Community Organisations
• Voluntary Services.
In almost all such cases we will make you aware if your information is intended to be used in this way and provide the opportunity for you to say no, except when we are required by law to pass on the information.
Where it is not possible or practical to obtain your consent to share sensitive personal information, we will only share the information we consider it necessary to protect your vital interests. Such interests are for the protection of life, reduction of crime and accidents and for improving health.
Where possible your information will be anonymised to remove as much detail as possible leaving only key elements to enable us and our partners to target resources to you.
Sharing information with our partners will only take place under strict data sharing protocols with tight security in terms of the transfer of information.
Access to your personal information will also be restricted to authorised individuals on a need to know basis.
When consent is not needed
There are some situations where we are required by law to provide information and reports to a number of organisations. In these situations your consent is not necessary. These organisations include:
• Central government
• Bodies employed to process our data
• Other crime and disorder partners.
Where possible, this information is made anonymous to protect your privacy. The exceptions to this include:
• Information provided to crime agencies relating to prevention and detection of crime.
• Information which is necessary to prevent serious risk to individuals.
• Provision of data to organisations who process data on our behalf. Examples of this currently include our payroll and occupational health service provider.
• Staff payroll data, which is provided to external bodies responsible for auditing and administering public funds. This is for preventing and detecting fraud. You can obtain further details from the Audit Commission.
Access to your information
Under the Data Protection Act 1998 you are entitled to see the personal information we hold about you (subject access request) and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you:
• Wish to correct or update the personal information that you have provided to us
• Choose to opt out of any communications that you may have agreed to receive
• Have any comments, or requests relating to the use of your personal information
• Have any comments about this privacy statement
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